+38 044 333 61 23 Business Center “Gulliver”,Sportyvna Square 1,Kyiv, 01023 info@allstars-it.com

JB-205 Customer Success Manager

Sportyvna Square, 1a
negotiable Expires in 20 years

JOB DETAIL

Overview

Our client creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. They don’t just make a tool that works, they make a tool that people love to use. Today, our client creates the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.


Skills:

  1. At least a year of experience in customer service or account management
  2. Advanced/Fluent English
  3. Excellent interpersonal skills and multitasking abilities
  4. Superb written and verbal communication skills
  5. Ability to take initiative and adapt
  6. BA Degree in business or any relevant field

Responsibilities:

Build strong relationships with our clients to understand their needs and ensure their success
Serve as the main point of contact and liaison between clients and the rest of the team
Empower customers to connect their goals and challenges with the solution
Take ownership of new accounts and manage their on-boarding
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of
our product
Stay in touch with clients to ensure that they’re realizing the full potential

We offer:

High salary
Medical insurance
Extra bonuses for Educational/Sports Courses
Ability to grow as a Meet-up speaker
Different kind of corporate parties
Interesting and challenging work in a dynamically developing company
Professional development opportunities
Modern and comfortable office with billiard room, game room, perfect location in BC “Gulliver”, in the center of Kyiv

location