+38 044 333 61 23 Business Center “Gulliver”,Sportyvna Square 1,Kyiv, 01023 [email protected]

JB-205 Customer Success Manager

Ukraine, Kiev
negotiable Expires in 20 years

JOB DETAIL

Our client – creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. But don’t just make a tool that works, make a tool that people love to use. Today,  our client is the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.

Skills:
Prior experience in customer service or account management – a must
Excellent interpersonal skills and multitasking abilities
Superb written and verbal communication skills
Ability to take initiative and adapt
BA Degree in business or any relevant field
Advanced/Fluent English What offer

Responsibilities:

Build strong relationships with our clients to understand their needs and ensure their success
Serve as the main point of contact and liaison between clients and the rest of the team
Empower customers to connect their goals and challenges with the solution
Take ownership of new accounts and manage their on-boarding
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of
our product
Stay in touch with clients to ensure that they’re realizing the full potential

We offer

Interesting and challenging work in a dynamically developing company
Exciting projects involving newest technologies
Professional development opportunities
Excellent compensation and benefits package
Modern and comfortable office facilities with perfect location in BC “Gulliver”, in the center of Kyiv
Young and friendly team

location