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The right way of managing a successful remote offshore development team

An increasing number of businesses around the globe starting out with the remote offshore teams to develop their software. Though, managing remote offshore teams might be more difficult, which means that companies will need to have a clear vision and a plan of action to succeed.

Below we share the guide on how to effectively manage a remote offshore development team that forms the foundation for the future success of your project. It is based on AllStars-IT Ukraine experience as a company that provides offshore development from Ukraine.

Hire the people with the right soft skills to your team

By far, having the right people on board is one of the most important ingredients in developing and managing a successful remote team. Hire people with the right soft skills for your remote offshore development team carefully selecting those who are responsible, have a superior level of self-motivation and capacity to work independently. When you create a remote team, make sure you can build trust and show it in those you hire.

Deliver your goals and objectives

All of your software engineers need to understand what are the objectives and where the project is going, share common principles and goals. From the first day, deliver your company vision and expectations that should a clear mission statement emphasizing the company’s primary goals, a standard procedure for addressing common challenges and a plain set of expectations that all remote employees must follow. Make sure that any information you provide is defined clearly and directly address any questions that arise if there’s any confusion. Use sharing documents tools like Google Drive, Hackpad, Microsoft OneDrive or another cloud collaboration service in order your employees can reference your vision at any time.

Use technology to organize the work

In a remote offshore team, you’ll need the tech tools to ensuring everyone stays on the same page. Nowadays almost every issue can be settled with the help of technology when you need to share some important information. You can use communication tools over the Internet which can help you structure your team’s work on the project and manage the communications within a team.

Communication

In remote situation, communication is one of the most important parts. The communication goal with a remote offshore team is to make developers feel like they are sitting next to you, not on other part of the world. Depending on where your company and your offshore team is, the best thing you can do is simplify your communication by limiting your vocabulary, avoiding metaphors, and cultural references they won’t understand. Get straight to the point and don’t make them assume anything. Be very clear with your directions.

Offshore development teams used to communicate primarily using email and Skype. But there are other tools to communicate with remote teams in real time that allows file sharing, private channels, direct messaging, calling and email features at one place. Track the project’s progress regarding implementation of the roles of each employee, deadlines, finances, and customer satisfaction.

Schedule regular online team meeting

Every team member should be exactly on the same page. Regularly online meetings with your dedicated team will help them feel like an integral part of your company. Schedule weekly and daily online meetings, and monthly “all-hands” with the whole team to avoid the communication and cultural gaps. Videoconferencing can also help you better identify people’s emotions and moods to make sure your team is happy and getting work done. Keep in mind the importance of establishing personal connections with all the offshore team members finding some time for small talk while videoconferencing.  After the meetings, send to all participants a follow-up email which will serve as to-do lists and ensure all the relevant details about personal responsibilities.

Make Time Zone Differences to Your Advantage

Time zones can be challenging when it comes to assigning who’s on mobile duty. It means, you can make time zones work to your advantage, if you do a little bit of planning in this case. Schedule meetings, discussions of daily plans or review the work done for overlapping hours of your time zones when your in-house and remote offshore teams are both up and working.

Business Trips on regular basis

It can only be beneficial to take this practice to the next level, creating ways for all team members to meet, greet, network and learn together in the same meeting room. Schedule a short business trips to meet software engineers that you have hired in person. After all, making a regular appearance to our remote teams strengthens the connection and brings team members together. While on-site, you can organize a few sessions where you settle all questions regarding your project.

Provide feedback

Keep in mind to provide quick and comprehensive feedback on even the smallest details regarding your project that will have a positive impact on the results of every iteration. Coordinate with your project manager what tool you will use to inform everyone of the decisions you’ve made and tasks that need to be done. The overall success of your project and the speed of development will depend on the responses you provide to your team.

Reward your developers

Giving praise for work done is sure to boost your team’s performance. If you can give constructive praise, your team will understand that they are moving in the right direction. You can show your appreciation during or at the end of the project development by sending your team small gifts like branded hoodies or bag packs with your company logo or your product. Optionally, you can also reward them with cash bonuses which is not necessary, but it’s sure to leave a lasting impression of your cooperation.

Need help building a remote offshore development team in Ukraine? Get in touch with Allstars-IT Ukraine!

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